Privacy Policy

Effective Date: 01/01/2025

Introduction

Alexander Oparin, MD, Lifestyle and Obesity Medicine ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our patients and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic or use our services. Please read this policy carefully. If you have any questions or concerns, feel free to contact us at info@oparinhealth.com.

1. Information We Collect

We may collect and store the following types of information:

1.1 Personal Information

Name
Date of birth
Address
Phone number
Email address
Emergency contact information

1.2 Health Information

Medical history
Symptoms, diagnoses, and treatment plans
Lab test results and imaging reports
Prescription and medication details
Insurance information

1.3 Payment Information

Credit/debit card details
Billing address
Payment history

1.4 Other Information

Communications with us (e.g., emails, phone calls)
Demographic details, if voluntarily provided
Online activity data, such as IP addresses and website usage, if you interact with our online platforms

2. How We Use Your Information

We use the information we collect for purposes such as:

Providing medical care and treatment
Scheduling appointments and sending reminders
Processing payments and insurance claims
Communicating with you regarding your care
Complying with legal and regulatory obligations
Enhancing our services and improving patient experience
Conducting internal audits, data analysis, and research (in a de-identified manner, where applicable)

3. Information Sharing and Disclosure

We do not sell or rent your information. However, we may share your information in the following circumstances:

3.1 With Healthcare Providers

To coordinate your care with specialists, laboratories, pharmacies, and other healthcare entities.

3.2 With Insurance Companies

For billing, reimbursement, and claims processing purposes.

3.3 With Business Associates

To trusted vendors and service providers who assist in clinic operations (e.g., IT support, billing services) under strict confidentiality agreements.

3.4 As Required by Law

To comply with legal, regulatory, or judicial requirements, such as responding to subpoenas or public health reporting.

3.5 In Emergency Situations

To protect the health and safety of you or others in urgent scenarios.

4. Your Rights

Under applicable laws, you have the following rights regarding your personal and health information:

4.1 Access and Copies

You can request access to your medical records and obtain copies.

4.2 Amendments

You can request corrections to your records if you believe they are inaccurate or incomplete.

4.3 Restrictions

You can request limits on how we use or disclose your information.

4.4 Confidential Communications

You can request that we contact you through specific methods (e.g., via phone or email) or at specific locations.

4.5 Accounting of Disclosures

You can request a list of certain disclosures we have made of your health information.

To exercise any of these rights, please contact us at info@oparinhealth.com.

5. Data Security

We implement appropriate physical, technical, and administrative measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Secure storage of medical records
Encrypted electronic communication
Regular staff training on data privacy
Limited access to sensitive information based on roles

While we strive to protect your information, no system can be completely secure. Therefore, we encourage you to take precautions when sharing information online.

6. Retention of Information

We retain your personal and health information for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes through our website or other communication methods. The "Effective Date" at the top indicates when the policy was last revised.

8. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your information, please contact us at:

Alexander Oparin, MD
2120 Contra Costa Blvd Ste 1043, Pleasant Hill CA 94523
Phone: (925) 322-1834; Fax: (925) 567-9321
Email: info@oparinhealth.com

Thank you for trusting us with your healthcare needs. We are dedicated to safeguarding your privacy and ensuring your confidence in our services.